244 Jobs in Salt Lake, UT
Black Diamond Experts is Hiring a Call Center Representative Near Salt Lake, UT
WHO ARE WE?
Black Diamond Experts is a proud and growing local Utah based residential service company. Our strengths are Electrical, Plumbing, and HVAC. Our goal is to continue dominating Utah’s market by servicing the Wasatch Front and St. George while maintaining a happy and loyal customer base. Our priority is taking care of our employees who are our biggest assets.
Black Diamond Experts is always looking for dependable, eager to learn, tenacious technicians to join our team. Our company understands the importance of growing employees’ skills, having a strong positive culture, and having managers you can depend on. We are constantly improving and being innovative in an ever evolving field. We are looking for employees who are determined to be part of a growing company that’s dependable and here to stay for years to come!
This is an on site position at our Salt Lake City shop. Don't worry we have tons of fun on-site, monthly BBQ, potlucks, weekly bingo, and more!
WHAT ARE WE LOOKING FOR?
- Dispatchers
- Assist our Expert Service Technicians throughout the day.
- Get to know our customer base by conducting call aheads, reschedules, and follow ups.
- Help the company plan for a successful day by scheduling calls according to skillset and logistics.
- Install Coordinators
- Assist our Expert Install Technicians throughout the day
- Get to know our customer base by conducting call aheads, reschedules, and follow ups.
- Complete any permits or city requirements needed for installation jobs.
- Help the company be successful by ensuring customer satisfaction with our installations
Both positions feel like you are making a difference by helping people when they are in need of Electrical, Plumbing, and HVAC. They are both crucial to the success of our company and part of our assurance of customer satisfaction.
WHAT WE HAVE TO OFFER YOU!
- Top Wages
- Paid Training
- 100% Paid Employee Health Plan
- Family Health Plan Contribution
- Dental, Vision, and Life insurance options are available
- 401k Contribution
- Paid Time Off, Holiday Pay, and Voluntary Time Off
- Weekly opportunity to win Bingo and receive a gift card (This is not a joke!).
Black Diamond Experts has over a decade of experience and a generation of loyal customers. We are committed to superior quality work. If you want to be a part of our successful team and are ready to be a hero, let's chat.
*Regrettably, only those chosen for an interview will be contacted*
Job Summary
Full Time
Retail
$36k-45k (estimate)
11/17/2023
05/20/2024
blackdiamondexpert.com
Antioch, CA
25 - 50
Retail
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The job skills required for Call Center Representative include Scheduling, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call Center Representative positions, which can be used as a reference in future career path planning. As a Call Center Representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Representative. You can explore the career advancement for a Call Center Representative below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Representative job description and responsibilities
Call center representatives must be professional throughout each phone call and to other call center employees.
02/12/2022: La Crosse, WI
Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.
01/09/2022: High Point, NC
A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
12/14/2021: Galveston, TX
The representatives should also use their problem-solving skills to resolve customer queries effectively.
01/05/2022: Sioux City, IA
The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.
12/26/2021: Greensboro, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Representative jobs
Working as a call center representative requires a fast typing ability.
12/22/2021: Orange, CA
Perfect for Call Center Representatives with two to five years of experience.
12/20/2021: Roanoke, VA
Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.
02/10/2022: Greenville, MS
Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.
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Previous call center experience preferred but not required.
12/17/2021: Greenville, MS
Step 3: View the best colleges and universities for Call Center Representative.
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